Features
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360-Degree Vision
Special Report by Larry Lange
Thanks to the combination of several technologies, CIOs are poised to gain unprecedented access and control over the full spectrum of their IT environment. They’re increasingly able to view all their people, process and technology — and to quickly relate these resources to the needs of their business.
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The Competitive Edge
Case Study by John W. Verity
With competition, labor costs and
IT complexity on the rise, Matthew
Calhoun, CTO of CIBER Inc.'s IT
outsourcing division, has turned to
the Unified Service Model and
CMDB technology for help. |
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Simply Better
CIOs Speak Out compiled by Karen J. Bannan
Six leading IT executives describe the skills, tools, and strategies they use to manage the ever-increasing complexities of their organizations' IT infrastructure. |
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ITIL V3: The Reality Check
Best Practices by Paula Klein
The recently announced Version 3
of the IT Infrastructure Library®
framework adds an approach to Service
Management that promises to free up
CIOs to innovate. Leading IT executives
and industry experts weigh in on how to
turn that promise into reality.
PLUS: Ready to get started with V3?
Our guidelines lead the way. |
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Resource Center |
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White Papers
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Success Stories
More >>
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| A Complete, 360-degree View Helps CIOs Stay on Course
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Editor in Chief
Peter Krass
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Imagine trying to navigate an oceangoing ship with a compass that had the quadrants for south and west rubbed clean. Are you ready to set sail? Of course not. Now imagine running an IT operation with a similarly impaired view. CIOs can acquire a 360-degree view of the services
they provide to the business, a view that encompasses all of the enterprise’s
people, process and technology.
More >> |
| Columns |
THOUGHT LEADERSHIP
John Swainson, President and CEO of CA, believes IT's ability to improve business performance is driving the CIO's role to evolve from a manager of technology in the enterprise, to an enabler of technology for the enterprise.
IN THE KNOW
Smart CIOs prevent IT "illnesses" before they occur and CIOs who
incorporate these practices can change their businesses forever.
PERSPECTIVES
IT expert Malcolm Fry describes how today's CIOs must confront the
historical conventions of IT value to find their own "missing 6 degrees."
CAREER SMARTS
For CIOs who want to grow their careers and gain industry knowledge,
joining a board of directors could be just the ticket.
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| Departments |
NEWSWORTHY
Business Service Management gains wide acceptance ... CA opens innovative $30 million Technology Center in India ... Recruitment and retention pose the biggest CIO challenge.
TECH CHATTER
Building a Real-Time Infrastructure
Today's data centers need to be both automated and dynamic. To get
there, CIOs should consider new solutions: server provisioning, change
and configuration management, compliance controls and policy-based
automation.
ENTERPRISE IT MANAGEMENT
Building Blocks for the 360-degree View
For a growing number of CIOs,
Enterprise IT Management solutions
are making a difference.
MARKET TRENDS
Reconsider the Mainframe
Big iron is back, thanks to greater connectivity,
improved price/performance,
and lowered electric power usage.
PLUS: The Data Center Goes Green
Much of today's "green IT" transformation
is happening in the data center.
EMERGING TECHNOLOGIES
All Together Now
Collaborative teams and technologies
are helping CIOs to assess and
develop emerging technologies within
their organizations.
KNOWLEDGE BASE
A CIO's Guide to Continuing Education
Six continuing-ed programs —
from Harvard, Wharton and other top
educational institutions — have been
designed for busy CIOs.
GOVERNANCE
A Better Handle
Smart CIOs have a new priority: Gaining
greater visibility into their governance,
risk and compliance efforts.
SMART BUSINESS
A View From All Sides
Portfolio integration pulls together views
on the performance of software and
systems across the enterprise.
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Quick Poll |
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CIOs who achieve a 360-degree vision of their people, process and technology gain valuable benefits. Which of the following benefits do you consider the most important?
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Effective management
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 33%
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Executive buy-in
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 11%
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Reduced costs
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 4%
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Improved service for the business
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 52%
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