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Volume 1, Number 2




IT INNOVATION
Cover Story by Bob Violino
Innovation should be about making improvements, not just change. IT Leaders like Kamal Bherwani, CIO of New York City's Department of Health, are simplifying their IT environments to achieve some of their organizations' most ambitious goals. Others are slashing maintenance costs via IT-process automation. Still others are employing virtualization, service-oriented architectures and other innovative solutions to keep their companies on the leading edge. Learn how simplifying and automating IT can give your organization the innovation edge.
Features
BALANCING ACT
Case Study by Alan Radding
How Aflac's CIO Gerald Shields launched a new approach to IT management – and drove more than $21 million in efficiency improvements.
ENABLING BUSINESS INNOVATION
CIOs Speak Out compiled by Patricia Brown
Six IT leaders explain how they've successfully enabled business innovation in the last 12 months.
THE SOA CONSTRICTOR
Best Practices by Larry Lange
Global spending on service-oriented architectures is forecast to quadruple by 2010. But early implementers have found that SOA can swallow huge quantities of energy and resources. What's your plan to avoid getting squeezed?
PLUS: What SOA is – and isn't.
Columns

EDITOR'S DESK
Welcome to the age of IT innovation. Why now? In a word, growth, says Smart Enterprise editor in chief Peter Krass.
THOUGHT LEADERSHIP
CIOs must focus on technological innovations that truly benefit customers. Dave Hansen, CIO of CA, suggests ways for CIOs to make this change.
PERSPECTIVES
Blogs,wikis and other Web 2.0 innovations are making their way into the enterprise, writes Don Tapscott, chief executive of New Paradigm and co-author of the new book Wikinomics. Smart CIOs will start preparing now.
IN THE KNOW
A new era of dynamic applications and infrastructures has begun, says Dr. Ajei Gopal, senior vice president and general manager of CA's Enterprise Systems Management Business unit. Already, he adds, associated changes are affecting the entire enterprise.
ON THE GREEN
Professional golf instructor Jim McLean explains how CIOs can simplify their game. Tip #1: Stop thinking so much.
Departments

TECH CHATTER
Keep the Customer Satisfied
CIOs have another new task: As companies move transactions to the Web, the job of keeping customers satisfied shifts from the business units to IT.
NEWSWORTHY
IT spending on the rise ... The most spied-on technologies ... The energy crisis in your data center.
SMART BUSINESS
Choose Your Meter
If you can't measure it, you can't improve it. EarthLink, Accenture and others share new ways for CIOs to use metrics to help grow and add value to the business.
SECURITY STRATEGIES
A Matter of Identity
Identity and access management solutions can help CIOs comply with regulations, boost security levels and simplify the management of IT.
ENTERPRISE IT MANAGEMENT
Virtually Efficient
WellSpan Health and other companies say having a virtualization strategy helps them realize greater operational continuity, lower their disaster-recovery hardware costs, and better satisfy end users.
PLUS: 24x7 Compliance: Experts say continuous compliance is the only way organizations can effectively meet the requirements of a myriad of regulations and industry standards. Proactive CIOs can lead the way.
KNOWLEDGE BASE
Blog Wise
Here are six thought-provoking blogs written for or by innovative IT leaders.
RESEARCH WATCH
This Device Will Self-Destruct in 30 Seconds ...
Cell phones, PDAs and other mobile gadgets are increasingly able to tap into enterprise data. So what happens when employees' devices are lost or stolen?
MARKET TRENDS
Effective Innovation
CIOs still lack a full understanding of their organizations' key business imperatives, observers warn. This knowledge gap must be bridged for IT innovations to improve the business.
Resources

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