Shelter From the Storm
Measuring IT's business value is vital.
So is planning to deliver more value from IT.
Three CIOs show how it's done.
By
Jennifer Zaino
Businesses make tough choices every day, especially in an economic
downturn. Many industries—particularly those sensitive to changes
in consumers' buying habits — may react to such a downturn by
putting the brakes on certain IT projects until better times arrive.
You can see proof of this by looking back at the early 2000s, when
overall spending on IT fell dramatically following the dot-com bust.
However, something's different about
this downturn. In the past, when the economy
slowed, companies generally looked to
cut IT spending with little care as to where
those reductions occurred. This time,
everyone from the senior business executive
down wants to make sure that funding
remains for projects that help the company
weather the next 12 to 24 months and
come out ahead of the competition.
"Executives are concerned that the
[right] things won't get cut, and that certain
investments in IT[will] continue, or possibly
even increase in specific areas that are highly
relevant to us for dealing with change in
the marketplace," says Mike Cuddy, VP
and CIO of Toromont Industries Ltd., an
Ontario, Canada-based company that
provides capital equipment and ongoing
support to construction, mining, forestry
and other industrial sectors.