The Brightest Idea: CIO as Innovator
IT leaders are ready
to become practical
innovators, surveys find.
To do so, they're learning
new skills and taking on
corporate strategy -- as
well as the old 80/20 rule.
By
Bob Violino
The evolving role of CIOs, combined with
their unique set of skills, positions them
and other IT leaders to lead practical
innovation within their companies.
In fact, based on recent surveys of IT
executives, they and their employees are
driving practical innovation and having a
profound impact on corporate strategy. At a
growing number of organizations, CIOs are
helping to lead that strategy.
CIOs are also working hard to dismantle
the old 80/20 Rule — which often dictates
that IT spend 80 percent of its time and
resources on maintaining older systems,
and only 20 percent on innovation. Instead,
CIOs are flipping the rule around, assuming
innovative new roles in their organizations
to acquire new skills that help them succeed.
"No other corporate function I can
think of needs to deal with as much external
environmental change as IT," says Greg
Meyers, VP of Global IT at Biogen Idec, a
biotechnology firm based in Cambridge,
Mass. "Innovation is what we do every day."
One key to achieving innovation in both
the IT department and the enterprise is
incorporating CIOs in the development of
the corporate strategy. IT executives playing
a more visible role in setting strategy is one
hallmark of the IT chief's evolving role, says
Kamal Bherwani, Chief Digital Officer and
Managing Director of PRISA Group, and the
former CIO for Health and Human Services
and Executive Director of HHS-Connect,
City of New York. Part of this transformation
stems from the fact that businesses have
become so reliant on technology. "We can see
evidence of that in healthcare, all of media,
the financial sector, and the airline industry,"
Bherwani says. "The key is if these certain
organizations don't get their technology act
together, there's a good chance they won't survive,
because of the overwhelming influence
of technology on these companies' future."
The public sector is no different, Bherwani
adds. "In government, we are in the
midst of this economic tsunami that is
forcing us to figure out how to optimize
operations, get operational efficiencies and
create better effectiveness in delivering
services," he explains. To achieve this, IT
must play a major role in setting strategy
and generating new, innovative approaches
to doing business.